With her research in conversational AI and natural language generation, Verena adds exciting new dimensions to Alana’s capabilities. In particular when it comes to ethical design. She brings more than 15 years of experience in developing and applying these technologies in multiple contexts. This includes work for Google, Nuance and Amazon, and applications across education, health, entertainment, and geo-spatial systems. Verena holds a PhD from Saarland University (Germany) and previously worked as a research fellow at the University of Edinburgh. Verena is also a professor of computer science at Heriot-Watt University.