The potential of conversational AI is clear and exciting – but only if we can rely on the accuracy of the information shared during an interaction. Access to large language models has vastly extended the scope and chat capability of
Until conversational AI can keep pace with the breadth and spontaneity of human conversation, it will fail to create the human-like connection and companionship users now crave from voice-enabled devices. By developing market-changing open domain conversational question answering capability, we
Every day, we edit and repair our conversations. We hesitate, we restart, we correct ourselves and each other on the fly. But what we do so naturally and collaboratively in human-to-human interaction is difficult to replicate in dialogue with devices.
What will become possible when conversational AI can ‘see’? Websites and social media are increasingly dominated by photos and videos, and many devices now have cameras that can ‘see’ the world around us. Imagine when virtual agents are able to
Can conversational AI improve user experience? We show how an Alana AI agent can deliver high-quality, personalised experiences throughout the customer journey.
We ask Robin Spinks of the Royal National Institute of Blind People (RNIB) to explain how the Alana AI companion will help people with sight loss to live the life they want to lead. Technology can be a fantastic enabler
With the rise of conversational applications, how long is it before your employees and customers expect conversational AI as standard?
We are incredibly proud to share that on 20th September, our co-Founder Verena Rieser was named amongst the 50 most inspirational women in technology in the UK by accelerateHER and InspiringFifty! accelerateHER exists to support the re-balancing of technology in favour of women to
User experience with chatbots has been a rocky journey to date. So, what exactly makes Alana Conversational AI different from your run-of-the-mill bot? We’ve all had experiences of chatbots struggling to hold their own in a conversation with a human.
Whether you’re asking Alexa to turn up the volume on a favourite playlist or seeking your iPhone’s help with last-minute directions, AI technology makes our casual daily interactions with smart devices possible. But what is Conversational AI? Where does NLP
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